How AI Is The Golden Ticket To Operational Excellence
Stay ahead of the crowd, ensure your business is running at operational excellence.
This concept, also known as “OpEx”, involves streamlining and speeding up operational processes, bringing merits such as lower risk, lower costs and increased revenues. All great news for both customers and shareholders of the company.
And the rise of Artificial Intelligence (AI) has certainly paved the way for a new game plan – using AI to ensure operational excellence. According to Adobe, 15% of enterprises are already using AI today, with 31% expected to add it by the end of 2018.
So, don’t miss out on this golden ticket! Here are some ways that AI can help fast-track your journey to operational excellence.
Data made better
If AI can do anything, it’s improving data analytics. Machine learning has enabled this for companies. Companies simply input a preset algorithm and the machines do all the work: analysing large sets of data and making predictions of future trends.
Since they are objective and precise, AI systems are also free of bias and are able to give companies qualitative data that they can benefit from.
Deep learning has also allowed machines to establish the relationship between two variables, and can certainly play an integral role in operations. With all this knowledge of data, you can determine what works for your business and what doesn’t, giving you a clear direction to steer your business towards.
Real-time decisions
AI is all about speed. And in the business world, it’s all about fastest fingers first. With AI in the picture, you can say goodbye to board meetings and fussing over the smallest of business decisions. These traditional systems are a thing of the past. AI has empowered companies with the ability to make real-time decisions and deliver real-time data to their customers.
Think Uber: everything from their arrival times for rides to their optimal pickup locations is determined by AI. And the less manual work you do, the closer you are to operational excellence.
From losses to gains
Machine learning helps you spot mistakes in your practices. And this includes highlighting areas where your company is making a loss.
A whopping $62 billion is lost every year due to poor customer service in the US alone. With the correct AI systems in place, you can turn your losses into gains and work on improving areas of your company that might be in a slump.
In summary, AI has parts to play in both demand and supply aspects. It can determine what audiences want, and streamline supply chain operations to make them as perfect and well-oiled as possible.
This might all sound like science fiction, but the future has come. AI is here, and it’s time to embrace it!
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